At Organic Cloth Shop (“we”, “us”, or “our”), we believe in transparency and ethical practices in all aspects of our business, including how we handle your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website organict-shirts.com.

1. Information We Collect

We collect minimal data necessary to provide our services while respecting your privacy:

  • Personal Identification Information: Name, email address, shipping address, and phone number (for order processing only)
  • Payment Information: Processed securely through our PCI DSS compliant partners (Visa, MasterCard, JCB, PayPal) – we never store full card details
  • Account Information: If you create an account, we store only essential login details
  • Communication Data: Messages sent via email or customer service inquiries
  • Technical Data: IP address, browser type, device information (for security and analytics)

2. How We Use Your Information

We use your data responsibly and only for clear purposes:

  • To process and fulfill your orders for our organic clothing products
  • To communicate about your order status and provide customer support
  • To improve our website and services (using anonymized analytics)
  • To prevent fraud and enhance security
  • To comply with legal obligations (e.g., tax requirements)

We never use your personal data for intrusive marketing or sell it to third parties.

3. Data Sharing and Disclosure

We maintain strict standards about who accesses your information:

  • Service Providers: We share minimal necessary data with:
    • Payment processors (Visa, MasterCard, JCB, PayPal)
    • Shipping carriers (only delivery information)
    • IT service providers (under strict confidentiality agreements)
  • Legal Requirements: We may disclose information if required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition, we’ll notify you of any changes

4. Data Storage and Security

We protect your data with the same care we apply to selecting organic materials:

  • All data is stored in secure, energy-efficient data centers
  • We implement end-to-end encryption for sensitive information
  • Regular security audits ensure PCI DSS compliance
  • Data is retained only as long as necessary (typically 3 years for tax records)
  • Digital receipts minimize paper waste while protecting your information

5. Your Rights

You have control over your personal data:

  • Access: Request a copy of your personal data we hold
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request erasure of your personal data (subject to legal requirements)
  • Objection: Opt-out of specific processing activities
  • Portability: Receive your data in a structured format

To exercise these rights, contact us at [email protected]. We respond within 30 days (excluding weekends when our small team recharges).

6. Cookies and Tracking Technologies

We use minimal, ethical tracking:

  • Essential Cookies: Necessary for website functionality (e.g., shopping cart)
  • Analytics Cookies: Help us improve our site (anonymized data only)
  • Preference Cookies: Remember your settings (e.g., currency preference)

We don’t use intrusive tracking or third-party advertising cookies. You can manage cookie preferences in your browser settings.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws using Standard Contractual Clauses or other approved mechanisms.

8. Children’s Privacy

Our website is not directed at children under 16. We don’t knowingly collect personal information from children. If we become aware of such collection, we’ll take steps to delete the information.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. We’ll notify you of significant changes and always post the updated version on our website with a new “Last Updated” date.

10. Contact Us

For privacy-related questions or concerns:
Email: [email protected]
Postal Address: Organic Cloth Shop, 16 St Ann Way, Gloucester, GB GL8P 5HW

Thank you for trusting us with your information as we work together towards a more sustainable future.